These days, technology that can truly help your business versus shiny new distractions is a fine line. Before running off to drop a bunch of money on the latest “revolution in tech,” we wrote this casual, easy-to-follow guide to help give you bearings. By following just a couple steps, you can gain clarity and make solid tech choices for your business in the long run.

The break/fix approach puts your technology costs in the fog, employees on their own, and makes the most precious business tools unreliable.  With the inability to forecast costs, and nobody fixing root causes or preventing future issues, you can only hope for good luck.

When a business owner looks to outsource their IT support, it’s usually framed as some requirement or even a frustration like an itch that needs scratched. Totally understandable. Nobody likes to work with inefficient workflows or feeling like their technology is out of control.