Managed IT for Eugene & Springfield businesses
The IT company you never have to replace.
Connect your business to a team of engineers who learn your systems, your people, and your history. No starting over. No pass-arounds. No contracts; we earn your business every month.
Prefer to call? (541) 600-3777
Trusted by teams that keep Lane County moving.
What brings your here?
You don’t need to diagnose the problem before you contact us. Most conversations begin somewhere like this.
SERVICE
One flat monthly rate. Zero surprise bills.
We work with Eugene and Springfield businesses with teams of roughly 5 to 200 people—construction offices, clinics, nonprofits, professional firms, and food producers. If your business depends on computers but isn’t in the business of computers, that’s who we built this for.
Everyday changes are included.
A new computer set up. Software shifted to a different person. A voicemail rerouted. On many plans, these are “adds, moves, and changes”—the extras behind that second hourly bill. Here, they’re just included.
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Support
We're here for you, 7am to 9pm, every day of the year—emergencies included, never billed extra. Every employee can reach the engineering team directly with a couple clicks.
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Monitoring and security
Monitoring, patching, protection, and the answers your insurance asks for—catching problems before they interrupt work.
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Onsite visits
Unlimited and included, anywhere in our service area. Remote when it’s faster, in person when it’s better.
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Backups
Tested, not assumed. Backup management and recovery planning, so recovery is part of the system rather than an afterthought.
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Network management
We manage your servers, firewalls, switches, internet, Wi-Fi—and the closet nobody wants to open.
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Planning
Replacement schedules, budgets, vendor coordination, and upcoming changes before they become emergencies.
You don’t need to know which service you need. Tell us what’s happening—we’ll work out the rest together.
Our first client is still our client.
Month-to-month since 2015.
5.0 118 Google reviews★★★★★“The best IT company we’ve ever worked with. Responses and solutions are immediate.”
“I literally could not be happier with our decision to work with Eugene Networks.”
“They made it so easy, I kicked myself for not switching sooner.”
“It’s such a relief working with people who genuinely care about helping their customers.”
“There is no shame—only friendly, knowledgeable, available staff who send me happily on my way. I am eternally grateful.”
“Eugene Networks has been a complete delight. They get what so many these days forget: what service and support mean.”
“Good people and peace of mind. Can’t beat that!”
“I couldn’t be happier with how this transition went. I’m glad to have found a team I can rely on.”
“I trust them. Trust is incredibly important to me. We are so supported.”
“I don’t know IT terminology, but Eugene Networks never make me feel awkward.”
“We had a tech crisis during business hours. They came to our location and fixed the issue, all within an hour!”
“He got me set up exactly how I needed with little to no effort on my part. No matter who you work with here, you’re going to get the best service.”
“Fantastic! Every time I’ve needed help they are super responsive, kind and helpful. They usually have me up and running in minutes.”
“They always make everything make sense, even if you’re not an IT expert. They handle updates and changes seamlessly.”
“Awesome technicians! Prompt, professional, and go above and beyond to help our team.”
“So patient and helpful guiding us through this foreign language of IT.”
“Resolved my issue in minutes. Not hours, not days—minutes.”
“Requesting support is easy and response time is fast.”
Why we’re different
The engineers who learn your business are the ones who fix it.
Your business gets an assigned team of engineers who work as an extension of it. It is the closest thing to an internal IT department without hiring one.
It goes into the queue.
Their lowest tier gets it first. You find out how much they know as you go.
It goes to an engineer on your team.
One of the people who set up your systems. They already know how your business runs.
You get handed off.
The problem turns out to be complicated, so a higher level tech takes over. You explain the whole thing again.
Your team pulls in help.
The problem turns out to be complicated, so another engineer on your team joins the work.
You start over.
It comes back as a new ticket with no history. Nobody notices it is the third time.
The same people see it.
If it comes back, it comes back to the people who fixed it. That lets them see patterns and fix root causes.
You get a ticket report.
A year in, your salesperson shows you how fast tickets were closed. Nothing about whether your business got better.
You have an IT department.
A year in, we know your systems, we plan ahead, and we help your business reach its potential.
How switching works
Switching is easier than you'd think.
No awkward breakup call. No gap in coverage while things transfer. Support starts the day you say go — the rest is our project, not yours.
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Ours
We look at what you have.
Before you commit to anything, we come out and go through your systems, vendors, equipment, and whatever’s currently getting in the way. That review becomes the project list we work from — so the details don’t live in one person’s head.
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Yours — the whole job
You forward one email.
We write it for you. You send it to your current IT company, and that’s the last conversation you need to have with them. Every call, every password, every technical detail after that is ours to chase down.
Ready to forward
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Ours
You’re covered from day one.
If something breaks while we’re still collecting credentials, call us — it’s our problem now, not a transition detail.
We’ve called an outgoing provider ourselves to get a system unlocked so a new client could get help on their first day.
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Ours
We come to your people, on their schedule.
We install Greenie on each computer and pin it to the taskbar, so reaching an engineer is a right-click. Email and phone work too. If someone’s busy, we come back later — and nothing gets rolled out without you knowing first.
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Ours
We write everything down as we go.
Passwords, settings, how your systems connect — documented and kept current. And it’s yours: if you ever leave, everything comes with you. Nobody should have to buy back their own information.
The switch happens around your staff, not through them.
No contracts. Month to month from day one.
Ask us anything about your business IT.
Tell us what’s happening. You don’t need to know which service you need, and you don’t need to explain it perfectly. An engineer will ask the useful questions from there.
Talk with an engineerPrefer to call? (541) 600-3777
No contracts. Month to month from day one.